Scaling Gen AI for Organisational Growth

Integrate Generative AI into everyday work processes to improve productivity and efficiency. Learn practical ways to use AI for communication, documentation, task planning, and problem solving. Support clearer thinking and structured decision-making.

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This Course Is Ideal For

• Managers and team leaders responsible for improving team productivity
• Executives and professionals seeking to improve efficiency using AI tools
• HR and people development professionals exploring AI-supported HR tasks
• Administrative and operations professionals handling reports and documentation
• Project managers and coordinators responsible for planning and communication
• Organisations beginning their AI adoption journey


What to Expect In This Course
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SKILL LEVEL
Foundational
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DURATION
1 Day
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LEARNING MODE
Face-to-Face Classroom
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LANGUAGE
English
Skill You Will Learn

• Apply the Balanced Scorecard framework to translate organizational strategy into measurable performance indicators.
• Identify strategic drivers and develop strategy maps linking objectives, processes, and desired organizational outcomes.
• Develop effective KPIs that reflect strategic priorities and support meaningful performance monitoring.
• Analyze performance data and identify performance gaps to support strategic decision-making.
• Implement structured KPI review and monitoring processes to support continuous organizational improvement.

Programme Module

Lesson 1: Generative AI Fundamentals for Workplace

Introduction to Gen AI tools, capabilities, limitations, and responsible AI practices.
• What is Generative AI
• AI tools overview
• Capabilities and limitations
• Responsible AI practices

Lesson 2: AI-Enhanced Communication & Writing

Improving email clarity, professional messaging, and documentation using AI assistance.
• Writing clarity improvement
• Email and messaging
• Professional tone
• Documentation quality


Lesson 3: Documentation, Reporting & Summarisation

Using AI for reports, summaries, documentation, and structured information organization.
• Report generation
• Content summarisation
• Structured documentation
• Information organization

Lesson 4: Task Planning & Workflow Optimization

AI-assisted task planning, workload management, and process improvement.
• Task planning with AI
• Workflow optimization
• Workload management
• Process improvement


Lesson 5: AI-Supported Problem Solving & Decision Making

Using AI for analysis, decision support, brainstorming, and organizational improvement.
• Problem analysis
• Decision support
• Brainstorming with AI
• Organisational improvement

Funding
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Self-Sponsor
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HRDC Claimable
What our learners are saying
Course Schedule
Scaling Gen AI for Organisational Growth
[Date TBA] 9:00 AM - 5:00 PM
USL Academy, KL
[Fee TBA] (incl. SST)
Frequently Asked Questions

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