Critical Thinking & Analytical Problem Solving for Effective Business Decisions
Strengthen analytical reasoning and decision-making abilities using structured frameworks. Learn to challenge assumptions, evaluate information critically, identify biases, and develop sound conclusions using the RED critical thinking model.
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This Course Is Ideal For
• Managers responsible for operational and strategic decision making
• Department Heads involved in planning, analysis, and performance improvement
• Senior Executives responsible for evaluating information and making recommendations
• Team Leaders responsible for solving operational problems and guiding teams
• Project Managers involved in business analysis and decision processes
• Professionals seeking to strengthen analytical thinking and reasoning skills
What to Expect In This Course
Skill You Will Learn
• Apply structured critical thinking frameworks to analyse workplace challenges and complex business situations.
• Identify assumptions, biases, and logical gaps that influence decision making and problem solving.
• Evaluate information and evidence using analytical reasoning and systematic thinking techniques.
• Develop sound conclusions and recommendations using the RED critical thinking model.
• Analyse problems from multiple perspectives to support balanced and objective decision making
Programme Module
Lesson 1: Critical Thinking Fundamentals
Definition, importance, assumptions, biases, cognitive errors, and foundation concepts.
• Critical thinking definition
• Importance in business
• Common assumptions
• Cognitive biases
• Logical fallacies
Lesson 2: The RED Critical Thinking Framework
Reasoning model, Evaluation process, logical Development, and structured decision approaches.
• RED framework overview
• Reasoning techniques
• Evaluation methods
• Logical development
• Conclusion formation
Lesson 3: Information Analysis & Evidence Evaluation
Analyzing information sources, evaluating evidence quality, logical reasoning, and argument assessment.
• Information analysis
• Evidence evaluation
• Source credibility
• Argument strength
• Logical reasoning
Lesson 4: Identifying Assumptions & Biases
Recognizing hidden assumptions, cognitive bias types, personal perspective impact, and objectivity.
• Assumption identification
• Cognitive bias types
• Personal bias recognition
• Perspective analysis
• Objectivity techniques
Lesson 5: Problem Solving & Decision Making Application
Multi-perspective analysis, problem-solving approaches, recommendations, and workplace application.
• Multi-perspective analysis
• Problem-solving methods
• Decision frameworks
• Recommendation development
• Implementation planning
Practical Tools Participants Will Learn
• Fishbone Diagram for root cause analysis
• The 5 Whys technique for identifying underlying issues
• Process mapping for analysing operational problems
• Emotional intelligence techniques for rational decision-making
• Structured frameworks for effective execution and accountability
Funding
Self-Sponsor
HRDC Claimable
What our learners are saying
Ahmad Bahri
Training Name of the course
This programme sharpened my clarity,confidence, and professionalism in everymessage—emails, reports, andpresentations now feel purposeful and impactful.
James
Training Name of the course
This programme sharpened my clarity,confidence, and professionalism in every message—emails, reports, andpresentations now feel purposeful and impactful.
Course Schedule
Frequently Asked Questions
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